WE KNOW THAT YOU ARE CONCERNED WITH HOW YOUR PERSONAL AND FINANCIAL INFORMATION IS DEALT WITH. THE PRIVACY STATEMENT SETS OUT OUR CURRENT POLICIES AND DEMONSTRATES OUR COMMITMENT TO YOUR FINANCIAL PRIVACY. WE MAY CHANGE THE CONTENT OR SERVICES FOUND ON OUR SITE AT ANY TIME WITHOUT NOTICE AND CONSEQUENTLY OUR PRIVATE POLICY MAY CHANGE AT ANY TIME IN THE FUTURE. YOU AGREE TO REVISIT THIS PAGE REGURARLY AND YOUR CONTINUED ACCESS TO OR USE OF THIS SITE WILL MEAN THAT YOU AGREE TO THE CHANGES.
When using the public portion of the Site you are not required to provide us with any personal information and we do not monitor or collect any personally identifiable information from you on your use of the public portions of the Site. We may track the number of users who visit areas of the Site, but this tracking will not identify you. We may also record the location of your computer on the Internet for systems administration and trouble shooting purposes and to report aggregate information.
If you register to use the password protected portions of the Site, we will ask you to provide us with certain up to date data about yourself which we will handle in confidence. We maintain strict security standards and procedures with a view to preventing unauthorized access to your data by anyone, including our staff. We use leading technologies such as (but not limited to) data encryption, fire walls and server authentication to protect the security of your data. All Group companies, all our staff and whenever we hire third parties to provide support services, we will require them to observe our privacy standards and to allow us to audit them for compliance.
Byblos Bank works with third parties to research certain usage and activities on our website on our behalf. No personal information about you is shared, however in the course of conducting this research these third parties may place a unique "cookie" on your browser.
Cookies, Web Beacons and Spotlight Tags
Our Internet Banking service uses session cookies to establish and maintain your banking session with us. With cookies enabled, you shouldn't notice any difference to the service. Internet Banking requires your web browser to accept a session cookie before you can log on or register for the service. Session cookies only exist until you close down your web browser, as opposed to permanent cookies which your browser stores until they expire. If your browser is set to disable cookies, you won't be able to access Personal Internet Banking.
Byblos Bank web pages may contain electronic images, known as web beacons or spotlight tags. These enable Byblos Bank to count users who have visited certain pages on our website. Web beacons and spotlight tags are not used by us to access your personal information; they are simply a tool we use to analyze which web pages customers view, in an aggregated manner.
If you have any queries regarding privacy issues, then e-mail us or visit any of our branches for more information. To ensure that we carry out your instructions accurately, to help us to continually improve our service and in the interests of security, we may monitor and/or record your telephone call with us. Please see our Important Notes for more details on the use of our Site.
Byblos Bank Security Provisions
BECAUSE WE VIEW SYSTEM SECURITY AS FUNDAMENTAL TO OUR SERVICE WE ARE CONSTANTLY REVIEWING AND DEVELOPING OUR PROCEDURES TO ENSURE MAXIMUM SECURITY IS PROVIDED
Listed below are some of the key security features we apply to our service
- Unique log on details
The Log on process for Internet Banking is in two parts; the first part requests that you input your Internet Banking User ID, and whilst this page does not display the security padlock icon, you can be assured that this data is transmitted securely when you click 'Log on' or press 'enter'.
- The second part of the process requests your password, which when combined with your User ID are unique to you. So whenever you access the service, entering these details safeguards your information against being accessed by anybody else.
Our systems are protected by sophisticated secure gateways, including 'firewalls' and monitoring devices which will prevent other, unauthorized internet users from accessing our computer system.
- Scrambled information
The information sent and received is protected by strong data encryption that scrambles the message so that it can't be read by anyone else.
- Visual reassurance
Each screen within the Internet Banking service includes the padlock symbol in the bottom right hand corner to indicate that you are in a secure service and that your information is being encrypted.
- Time out facility
Once you have logged on to Internet Banking, after five minutes inactivity we will automatically end your session to help prevent unauthorized access.
- Certain versions of both Netscape Navigator™ and Internet Explorer™ do not display the correct information due to a software fault in the browser.