Established in 1976 under the laws of Belgium, Byblos Bank Europe specializes in short-term trade finance operations for selected exporting companies in Europe and Lebanese businesses in emerging markets, and offers business banking services in MENA countries and personal account services for mostly Arab individuals. Byblos Bank S.A.L. holds more than 99% of the shares in Byblos Bank Europe S.A., which is headquartered in Brussels and has two additional branches in Paris and London. The Paris Branch caters particularly to customers dealing with French-speaking African countries, while the London Branch covers the English-speaking countries.
Guidance to downloading and enrolling on the Salt Edge Authenticator app
Byblos Bank Europe PSD2 Sandbox
Click to download the Memorandum of Governance
Click to download the Pillar 3 Disclosures 2018
Click to download the General business conditions of Byblos Bank Europe SA - Brussels (English)
Click to download the General business conditions of Byblos Bank Europe SA - Brussels (French)
Click to download the fees and commissions applicable in Brussels Branch as of September 2019
All complaints concerning banking services provided by the Bank should be sent in writing by email to complaints<at>byblosbankeur.com, or by post to Byblos Bank Europe, Rue Montoyer 10, Bte 3, 1000 Brussels, Belgium
If you have already submitted a complaint and are not satisfied with the answer provided by the Bank, you can contact the Ombudsman by post at Ombudsfin, North Gate II, Boulevard du Roi Albert II 8, Bte 2, 1000 Brussels, Belgium, or by email at ombudsman<at>ombudsfin.be. Website: www.ombudsfin.be