Byblos Bank Europe S.A. (BBE) is an independent subsidiary of the Byblos Bank Group. It is fully capitalized in Europe, and has banking licenses to operate from its headquarters in Brussels (Belgium), with branches in Paris (France) and London (United Kingdom).
Mission
BBE’s mission is to create significant value for its clients by building long term business opportunities with sustainable relationships in emerging markets and Europe. It also aims to provide quality service combined with operational excellence using digital tools and modern technology.
Areas of operations
Branches
BBE has two branches in Paris and London. The branches’ activity is fully aligned with and provides the same products and services as the headquarters in Brussels. Given the international dimension of BBE clients’ activities, each branch caters to clientele as follows:
BBE’s clients have activities in different international markets and regions, including:
Byblos Bank Europe Mobile Banking App (PSD2 Release) – Requirements and Setup Guidelines
Byblos Bank Europe PSD2 API
Click to download the Memorandum of Governance
Click to download the Pillar 3 Disclosures 2019
Click to download the RTS28 report of 2020
Click to download the RTS28 report of 2019
Click to download the General business conditions of Byblos Bank Europe SA - Brussels (English)
Click to download the General business conditions of Byblos Bank Europe SA - Brussels (French)
Click to download the fees and commissions applicable in Brussels Branch as of September 2019
Click to download the fees and commissions that will become applicable in Brussels Branch starting 15 July 2020
Boulevard Bischoffsheimlaan 1-8 3rd floor P.O. Box 3.1 & 3.2 1000 Brussels - Belgium Phone: +32 2 551 00 20 Email: byblos.europe<at>byblosbankeur.com Fax: +32 2 513 05 26 Swift: BYBBBEBB Opening hours: 9:00 to 17:00 from Monday till Friday. The Bank is closed on Saturday and Sunday.
Mr. Victor H. van der Kwast (Managing Director – CEO) Mr. Philippe Theus (Chief Risk Officer) Mr. Ghassan Cortas (Director and Head of Commercial Banking) Mr. Dirk Vermeiren (Director and Finance Manager)
Audit and Risk Committee
Nomination and Remuneration Committee
All complaints concerning banking services provided by the Bank should be sent in writing by email to complaints<at>byblosbankeur.com, or by post to Byblos Bank Europe, Boulevard Bischoffsheimlaan 1-8, 3rd floor, P.O. Box 3.1 & 3.2, 1000 Brussels, Belgium
If you have already submitted a complaint and are not satisfied with the answer provided by the Bank, you can contact the Ombudsman by post at Ombudsfin, North Gate II, Boulevard du Roi Albert II 8, Bte 2, 1000 Brussels, Belgium, or by email at ombudsman<at>ombudsfin.be. Website: www.ombudsfin.be