How to stay safe and secure when using your smartphone

Cybercrime Prevention | Identity And Accounts Protection | How to stay safe and secure when using your smartphone | Lebanon | Byblos Bank

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Byblos Bank

Identity And Accounts Protection


How to stay safe and secure when using your smartphone

Don't Forget


Smartphone applications from Byblos Bank are convenient – but most importantly they are built using the very latest safety and security features. 



Always memorize your passwords and make sure they are unique. Click here to access the Password Security Checklist.

Never share passwords with anybody, not even your closest friends or family. Never include passwords or pin numbers in emails, WhatsApp, SMS messages or social media – even if they are secure platforms. 

Always check the SMS notifications sent from Byblos Bank.

Never reply to SMS messages from Byblos Bank with any personal details, including your address, date of birth, PIN number or other bank account details. Byblos Bank will never ask for these details in an SMS.

To ensure that your phone is always protected, set a secret security code, password, PIN or use biometrics where possible, to prevent potential criminals from accessing your data. Many smartphones have a fingerprint sign-in feature and you should make sure it is enabled. If your smartphone has a remote-wipe feature use it.

Don’t use your smartphone without having at least one layer of protection.  

Make sure to only ever download applications or software (such as printer drivers, games or business applications) from places you trust and recognize. Some applications and websites can be cloned by fraudsters, so check for logos that look unusual or names spelled incorrectly.

Don’t make it easy for fraudsters who will always rely on you being too busy to see differences.

Always install software updates or new security patches.

If you choose to ‘root’ or ‘jailbreak’ your smartphone, you’re instantly leaving yourself at a higher risk. 

Make sure to switch off your Wi-Fi and Bluetooth when you’re not using your smartphone.

Whenever possible try not to use public Wi-Fi services. If you must use public Wi-Fi, never make financial transactions or send confidential information.

Take time to review the Bank’s Checklist on how to recognize a fraudulent email. Never convince yourself that fraud is something that only happens to other people. Fraud is widespread and can happen to you.